In this programme, we take a closer look at the language of complaining. When you have listened to the programme, don't forget to practise what you've learned with the activity at the bottom of this page.
MAKE A COMPLAINT. VOCABULARY
If you have a complaint about the goods you've bought, you should make the trader aware of this as soon as you can. Here we look at the best way to do this.
READ MORE on complaints.
If things go wrong
READ MORE on complaints.
